Effective Date: 01/04/2025
At DigitalIPD, we respect and protect the privacy of hospitals, healthcare staff, and patients who use our platform. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, applications, and services.
When you use DigitalIPD, we may collect:
Hospital Information: Institution details, staff profiles, and operational data.
Patient Information: Admission details, medical history, prescriptions, diagnostic results, billing information (as provided by hospitals).
Transaction Data: Payments, invoices, and related records.
Technical Data: Device type, browser, IP address, cookies, and system usage logs.
We process collected data to:
Digitize and manage inpatient hospital records.
Provide hospitals with secure access to patient data.
Ensure compliance with healthcare regulations (NABH, NABL, HIPAA, DPDP).
Improve platform features, security, and performance.
Provide analytics and reports for hospital administration.
Communicate system updates, service notices, and relevant alerts.
Hospitals: Patient data is owned and controlled by the respective hospital. DigitalIPD acts as a technology facilitator.
Service Providers: Limited data may be shared with third parties (e.g., payment gateways, hosting providers) to enable services.
Legal Requirements: Information may be disclosed if required by law, regulators, or court orders.
No Selling of Data: We do not sell, trade, or rent personal or hospital data to third parties.
We follow industry-standard practices to secure data:
Encrypted storage and transmission of sensitive records.
Access controls and audit trails for all hospital staff users.
Regular security audits, backups, and monitoring.
Data is retained for as long as necessary to:
Fulfill the purposes outlined in this policy.
Comply with legal, regulatory, or hospital requirements.
Support audits, dispute resolution, or accreditation.
Users (hospitals and patients) have the right to:
Access, review, or update their data.
Request corrections in case of inaccuracies.
Request deletion (subject to hospital/legal obligations).
Opt out of non-essential communications.
DigitalIPD may use cookies and analytics tools on its website to understand user behavior, improve performance, and enhance the user experience.
Patient records involving minors are managed strictly under hospital supervision. DigitalIPD does not directly collect information from children without parental or guardian consent via hospitals.
We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated “Last Updated” date.
For privacy-related queries, please reach out to us:
📩 Email: info@digitalipd.in
🌐 Website: www.digitalipd.in